Privacy policy

Last updated: June 25, 2025

At COR Health, your privacy is not just a promise — it’s a foundational principle of how we operate. We believe that your health data belongs to you, and we’re committed to protecting it with transparency, integrity, and industry-leading safeguards.

1. Overview

This Privacy Policy describes how COR Health Inc. ("COR", "we", "our", or "us") collects, uses, stores, and shares your personal information when you use our website, mobile app, COR One™ device, or other services (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information
Name, email address, shipping address, payment details, and any information you provide during account creation or purchase.

b. Health Data
Information from your COR One™ device, including Erythrocyte Sedimentation Rate (ESR) values, lifestyle tags, notes, and usage trends.

c. Technical Data
Device type, IP address, browser type, operating system, and usage data collected via cookies or analytics tools.

d. Support Interactions
Messages or correspondence with our support team.

3. How We Use Your Information

We use your information to:

Deliver and maintain our Services
Personalize your experience and insights
Respond to support requests
Process transactions and fulfill orders
Analyze anonymized data to improve our offerings

4. How We Protect Your Data

Your privacy matters to us! At COR, we take your data privacy extremely seriously. Here’s how we protect it:

Anonymized Data: Your personal identity is never tied to the health insights we analyze. Data used for trends or improvement is de-identified.
Encryption: All your information is encrypted both in transit and at rest using industry-standard protocols.
Secure Cloud Infrastructure: We use reputable, HIPAA-compliant cloud services to store and process your data securely.
No Data Sharing Without Consent: We do not sell or share your data with third parties. Any sharing (e.g., with a clinician or wellness provider) only happens with your explicit permission.
You’re in Control: You can delete your data at any time through your COR account or by contacting our support team.

5. Your Rights and Choices

Depending on your location, you may have rights under privacy laws such as the CCPA or GDPR. These may include:

Right to access your data
Right to correct inaccuracies
Right to delete your data
Right to object to or restrict processing
Right to receive a copy of your data in portable format

To exercise your rights, email us at support@corhealth.com.

6. Cookies and Analytics

We use cookies and similar technologies to improve your experience and understand how our Services are used. You can manage cookie preferences in your browser settings.

7. Children’s Privacy

Our Services are not intended for children under 13 (or the age defined by your local law), and we do not knowingly collect information from them.

8. Data Retention

We retain your information only as long as necessary to provide our Services and fulfill legal obligations. You may request deletion at any time.

9. Third-Party Services

We may link to or use third-party services (like payment processors or partner wellness apps). Their use of your data is governed by their respective privacy policies.

10. Policy Updates

We may revise this policy as our Services evolve. When we do, we will update the "Effective Date" at the top and post the new policy on our website. We will notify you of material changes when required.

11. Contact Us

If you have questions or concerns about your privacy or this policy, contact us at:

COR Health Inc.
Email: hi@corhealth.com
504 South 4th St., Laramie, WY 82070