Refund policy

COR Health Return and Refund Policy

Last updated: 2026-08-01

Already paid subscription fees are not refundable.

HOW TO CANCEL YOUR MEMBERSHIP

You cancel your COR Membership by contacting us at support@corhealth.com
for a return authorization and, with that, returning the COR One device
to us. You ship the device back at your own expense.

ONE-TIME TEST TUBE PURCHASES

Test tubes purchased outside a membership are final sale and cannot be
returned or refunded once shipped, as they are single-use health
consumables. Tubes that arrive damaged or incorrect are replaced free
of charge — see below.

WARRANTY AND DEVICE PERFORMANCE

Lifetime warranty against manufacturing defects: if your device fails,
email support@corhealth.com and we will replace it free of charge.

DAMAGED OR INCORRECT SHIPMENTS

If your shipment arrives damaged or you receive the wrong item, email
support@corhealth.com within 7 days of delivery with photos. We will
replace the affected items free of charge.

GRANDFATHERED PROVISIONS

Customers who joined COR Health before 2026-05-29 retain the return and
refund terms that were in effect at the time of their purchase for the
duration of their continuous subscription.

QUESTIONS

Email support@corhealth.com — a real person responds within one business day.